"Our guests and team members both experience that the VSi vConcierge kiosks are user friendly, aesthetically pleasing, and fit the décor. It is my pleasure to recommend the vConcierge."
In 2001, the founders of Vertical Systems, Inc. had a vision of using their extensive background in software and application development to provide the lodging industry with technology applications to enhance the guest experience, while providing hoteliers with meaningful operational tools—tools that would allow hoteliers to concentrate on what they do best—hospitality.
Today, that vision has become reality. Over the past decade, Vertical Systems, Inc. has continued to grow by providing our customers with "ahead of the curve" technology, world-class support and an ever-growing understanding of how to solve the unique challenges that face the hospitality industry today. Throughout our growth and expansion, VSi has managed to maintain an entrepreneurial spirit toward product development and innovation, as well as a "customer comes first" attitude with our partners and end users alike. "At VSi, our mission is to provide our hotel partners with technology that services the needs of their guests and provides them with solutions to everyday operational problems," states Saeed Kazmi, CEO of Vertical Systems, Inc. "We are continually expanding our horizons and searching out additional areas where our expertise can provide real solutions for the lodging industry."
We know that the world of hospitality is ever changing and evolving, and that new ideas and solutions are the keys to providing our customers with a competitive edge. VSi has grown to be much more than just an automated business center provider. Our solutions meet a variety of needs in hotel public space areas, incorporating the most advanced, guest-centric technologies. They also address the operational needs of various hotel departments, with a wide variety of web-based and mobile applications. But at VSi, we are not satisfied with just being number one. We are continually developing new solutions to meet the growing needs of our partners and the traveling public. By listening to our lodging partners, VSi will continue to provide more new and exciting innovations for the lodging industry.
Our goal is to continue Enhancing the Guest Experience, while Improving Your Ability to Provide the Very Best in Hospitality.