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The Company

Everyone promises results, but Vertical Systems, Inc. (VSi) has been making good on its promises since 2001 through:

• Attention to product innovation
• Commitment to service excellence
• Focus on a customer's bottom line results


Based in California's Silicon Valley, VSi is a privately-owned multinational company with about 60 employees located in key markets worldwide.

The words "envision. empower. enrich." are more than a marketing slogan for VSi – they embody the company's core convictions and commitments:

• To "envision" innovative software, technology, and applications for the hospitality industry

• To "empower" hotel owners and their guests – by developing a wide range of sophisticated business solutions including automated business centers, mobile applications, Wi-Fi hotspots, kiosks, and in-room products

• To "enrich" users of its products – by helping them work more productively and more profitably

The company carefully installs its products for best on-site usage, then expertly supports those products with one of the industry's most comprehensive 24/7 customer care programs.

Especially valued by owners and guests alike is VSi's revolutionary software and system architecture which features FreshStart™, proprietary technology developed by the company to keep multiple-user computer systems reliable and virus-free.

VSi has installed its products in more than 1,000 locations around the world, helping provide a competitive edge to hotels of all sizes, styles, and brands – including Hilton, Hyatt, Marriott, Ritz-Carlton, Fairmont, InterContinental, Westin, Sheraton, and W. Now we'd like to work with you.

When may we begin?

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